We can help YOU

Funding constraints mean we are only able to help people who pay Council Tax to Maidstone Borough Council
Otherwise please consult your local Citizens Advice

Walk-in advice at No.2 Bower Terrace, Tonbridge Road  Monday to Friday 10 am - 4 pm (our receptionist will acknowledge your arrival and conduct a short interview to obtain some details before the next available adviser can assist you)

Town Centre Advice Point booking 01622 767661  (suitable pre-booked 1 hour appointments only)

Useful Papers to bring with you

Telephone Advice: 01622 752420 on weekdays Monday to Friday 10 am - 4 pm.

Or 0344 848 7978 (MID COASTAL KENT Advice Line) on Mondays 10 am - 1 pm   Tuesdays 10 am - 4 pm   Thursdays 1 pm - 4 pm

(If your call is not answered, our advisers, who are all volunteers, will be busy assisting other clients.)

Email advice (Maidstone area residents only) can be requested using the Contact form on this website. You cannot make an appointment by email.

Home Visits (for those who are profoundly disabled or unable to access us otherwise) can be requested using the phone numbers above.

Outreach Sessions for drop-in advice are held at several outlying venues listed here.

Pension Wise

Our postal address: 2 Bower Terrace, Tonbridge Road, Maidstone, ME16 8RY

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