Maidstone news

Citizens Advice NEVER make cold calls

We have had reports of some cold calls received by local residents purporting to come from Citizens Advice.  We never make cold calls, so they are scams. 

Action following our report on letting agent fees and charges

In 2016 Citizens Advice Maidstone produced a report, Letting In The Light, on the fees and charges to prospective tenants of a number of residential letting agents operating in Maidstone.

Researchers undertook a web survey and followed it up with an extensive mystery shopping exercise.

They found

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