How WE can help YOU

Under the present circumstances, with severe staff shortages, our Trustees have decided that we cannot give face-to-face advice.

We shall continue to advise Maidstone residents by telephone on 0344 848 7978 and email, and apologise for any inconvenience.

Please be aware that the demand for telephone advice may be higher than normal.

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We can only advise you if you pay Council Tax to Maidstone.   If you don't, find your local Citizens Advice here.

Telephone Advice: (the MID COASTAL KENT Advice Line)  0344 848 7978      Monday to Friday 10 am – 4 pm

Email advice (Maidstone residents only) can be requested using the Contact form on this website. You cannot make an appointment by email.

Home Visits and Outreach have also been temporarily discontinued.

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