How WE can help YOU

Despite national Covid restrictions temporarily forcing us to suspend our face to face service we are still here to help. We are still providing a full service by telephone and email.

Freephone 08082 505704.  Language Line available on request.

Please be aware that the demand for telephone advice may be higher than normal.  We apologise for any inconvenience.

Alternatively, you can find online advice here.

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We can only advise you if you pay Council Tax to Maidstone.   If you don't, find your local Citizens Advice here.

Telephone Advice: 08082 505704      Monday to Friday 10 am – 4 pm

Email advice (Maidstone residents only) can be requested using the Contact form on this website. You cannot make an appointment by email.

Home Visits and Outreach have also been temporarily discontinued.

Leaflets about energy problems to be read or downloaded are attached below the map.


View Maidstone CAB in a larger map